Before you go
Install the official Alipay app, register, complete the in-app identity steps and link a supported card.
Alipay is a practical first mobile-payment setup for visitors to mainland China. Install the official app, register, complete the identity steps shown to you, and link a supported international card before departure.
Use “Alipay: Simplify Your Life” published by Alipay (Hangzhou) Technology Co., Ltd.
Install the official Alipay app, register, complete the in-app identity steps and link a supported card.
Make a small ordinary merchant payment first and keep a second payment method available.
Check merchant name and amount on every confirmation screen before approving.
My card will not link.
Likely cause: The card, issuer check or identity setup may not be accepted.
What to do: Try another supported card and use the detailed guide; do not assume repeated retries will change eligibility.
The card is linked but payment fails.
Likely cause: A merchant flow or issuer can still decline a specific transaction.
What to do: Try the other QR flow, another card, WeChat Pay or cash.
The app asks for more verification.
Likely cause: The account or transaction reached an identity/risk check.
What to do: Follow only the official in-app instructions and do not send documents to a third party.
Linking is not the same as every payment succeeding
Official Alipay guidance supports linking eligible international cards, but a card issuer or a specific merchant flow can still decline.
Workaround: Finish setup before departure and keep another card plus some cash as backup.
Official
Use the normal China Alipay app
Alipay, AlipayHK and Alipay+ are not interchangeable product names for this setup.
Workaround: Use the official Alipay listing linked here and follow the international visitor path in that app.
Official
Read the confirmation screen before paying
The amount, merchant and any fee shown in the app are the decision point for that transaction.
Workaround: Check all three before confirming; do not rely on a remembered fee rule.
Official
Ant Group’s official traveler information says eligible international credit or debit cards can be linked directly to Alipay.
No. Keep a second card, WeChat Pay where available, and some RMB cash as backups.
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